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FAQs

  • The Shop - Print Details
    Print Sizes & Formats: The print sizes we offer: A3 - 11.7 x 16.5 in A2 - 16.5 x 23.4 in A1 - 23.4 x 33.1 in A0 - 33.1 x 46.8 in The print format we offer: 3M white back eco-friendly vinyl (strong, durable & waterproof) - Please keep in mind the view distance before ordering a particular size print. Larger prints need longer distance to be viewed well. - Prints do not come framed. Prints will be rolled properly and sent in cylinder tubes. - There may be slight variation in the colours you see on your computer/phone screen and the actual print colour, this is because of different screen resolutions and colour ranges. - There may be slight cropping of images to accommodate them into the selected print size (this is kept to a minimal). - All prices are in INR & subject to change without any prior notice.
  • The Shop - Prints Policies
    Online Ordering & Confirmation: Products purchased through the AMP Studio website will be delivered to a physical addressof your choice, which must be selected during the online ordering process. As soon as your order is dispatched, we will send you a confirmation email. Deliveries will be performed by a professional courier company engaged by AMP Studio. The delivery service is avaliable from 10am until 8pmduring weekdays only, no deliveries will be made on public holidays. You may be required to provide a valid form of identification when your order is delivered. If you are not available to take delivery of your order, we will attempt either one or two more deliveries to the physical address that you provide during the online ordering, if still unsuccessful, the courier company in it's sole and absolute discretion, make another attempt or return the print to the AMP Studio office. In this unlikely and unfortunate event, AMP Studio holds the right to either cancel the order (with partial or no refund) or charge an additional shipping fee and resend the product to the customer. While AMP Studio is firmly committed to delivering your order within the estimated delivery times, we are unable to gurantee that all orders will be delivered within the stipulated time frame due to unforseen reasons. Delivery Cost: There is a delivery fee on all products. AMP Studio in it's sole discretion, may determine that your delivery address is located in a remote area and may, upon you placing your online order, request payment of an additional delivery fee. Should you object to an additional delivery fee being payable, you will still have the choice to withdraw your order. Our Liability: AMP Studio is not liable for any incorrect order or delivery where you make an error in the information that you provide to AMP Studio e.g. if you provide the incorrect delivery address or submit an incorrect order. If you do not provide a valid physical address for delivery, AMP Studio may cancel your order and refund the purchase price. It may also not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order, and will arrange for cancellation of the order or delivery to a different delivery address. We take all reasonable steps to ensure that your ordered products are delivered within 5-10 business days. While AMP Studio will try to ensure a smooth delivery process, in the event that we are unable to meet the estimated delivery timeframes, you accept and agree that AMP Studio will not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery of your order. You further acknowledge that the delivery of your order may be impacted by events beyond the control of AMP Studio, such as adverse weather conditions, industrial action, or an inability to secure labour, power, internet services, GSM network connectivity, materials or supplies. AMP Studio delivers the products in standard packaging. All risk in the products will pass to you upon delivery; from the time when the risk passes to you, AMP Studio will not be liable for any loss or destruction of the products. Payment Options: Payment options will be displayed at the time of checkout depending on your location. Debit/Credit card payment options will always be there irrespective of your location. Note: COD (Cash on Delivery) not available. Shipping Charges: Standard shipping charges of INR 200/- will be applicable on all prints irrespective of the delivery location in India. Free shipping* will be applicable on orders above INR 5000/- ( only valid for delivery orders in India ) Order Cancellation & Refunds: Orders for the printed products can only be cancelled if the product has not been sent for processing. On cancellation of the order, the order amount less INR50/- (payment gateway charges) will be refunded to you within 15 working days. You may request a cancellation by contacting us via email sent to info@ampstudio.in Returning an Order: We deploy series of quality checks to make sure the product is printed well and shipped in proper condition. We will provide a free replacement within ten (10) days of you notifying us in writing of the defect / damage along with the defect proof (pictures / video) and your order number. Our quality team will review the proof and if found valid, will ask you to return the product to us in substantially the same condition as delivered. We will either remake the product or issue a refund, at our discretion. Note - Prints once framed or applied to an external material like a wall or board will not be valid for return.
  • I am unable to complete the payment / payment declined!
    There may be instances where payments might get declined, this can be due to various factors. Most commonly: Your bank has declined the payment - kindly check with your bank & try again. Cookies are disabled on your device - please ensure cookies are enabled for the browser you are using to make the purchase, alternatively you can use another device or another browser. If you still have issues with purchasing a competition plan, kindly write to us and we will be happy to help.
  • Am I eligible to enter the competition?
    If you’re an amateur, enthusiast or professional photographer, you are eligible to enter regardless of your location.
  • What are the image specifications for the Photo Competition?
    We require your images sized to exactly 1500px on the longest side (width for landscape orientation & height for portrait orientation). All entries must be saved as a JPEG or JPG, no larger than 2MB. We recommend saving your images with a JPEG compression quality setting of 10. You can correctly save your images using software like Photoshop or you can use free online software https://resizing.app/ Upload Image > Select width/height (longest side) > Size to 1500px > Select JPG > Click 'Save Image' The file will be saved with the required size under 2MB.
  • Can my images contain my Name or Watermark?
    No. In order for our judging to be ‘blind’ your submissions must not contain any visible watermarks
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